ALL DATA is distributed as compressed fastq files within 24 hours after run completion *weekends exempted. Our default demultiplex settings are:

  • trimming enabled,
  • allow 1 index mismatch.

RAW RUN FILES are stored on our servers for a maximum of 3 months after run completion. Demultiplexed fastq files are stored on our servers for a maximum of two weeks after run completion.

SAMPLES & LIBRARIES are stored for a maximum of three months from the date of submission. Please contact us if you wish to claim your samples and libraries.